CoffeeBank Terms

Each month, we collect the amount you chose (between £15 and £100) by Bacs Direct Debit on your selected deposit day. That amount is added to your CoffeeBank balance as coffee credit.

You can change your monthly amount, deposit day, pause or cancel at any time from your account. Changes apply from your next scheduled deposit — deposits already collected are not reversed by a later change.

When each monthly deposit is successfully collected, Asteri adds 20% CoffeeInterest to your CoffeeBank balance as promotional coffee credit. If your £25 deposit succeeds, you get £30 in credit.

CoffeeInterest has no cash value, is not legal tender, cannot be withdrawn, and is not transferable. It can only be spent on eligible Asteri purchases.

Your CoffeeBank balance can be applied at checkout toward any eligible Asteri Coffee purchase, including — subject to availability — limited releases such as Rare Reserve and Black Label. Some release-specific terms may apply.

Your balance never expires while your CoffeeBank is active.

What happens to your balance: It stays exactly as it is. Your remaining deposits and any CoffeeInterest you've already earned remain available to spend for the entire pause.

What stops: No new Direct Debit is collected, and no new CoffeeInterest is added, until you resume.

Resuming: Start collections again from your account whenever you're ready. Your monthly amount and deposit day are preserved.

Your deposits (cash contributions): Any deposits you've paid in and not yet spent remain yours. You have 90 days after cancellation to spend them on Asteri Coffee. After 90 days, unspent deposit funds can be refunded to your original payment method on request.

Your CoffeeInterest: Unused CoffeeInterest is removed at cancellation. It has no cash value and cannot be refunded — it's promotional coffee credit we add while you're an active member.

In short: keep your cash, use it within 90 days; the 20% CoffeeInterest goes with the membership.

You can cancel at any time from your account or via your bank's Direct Debit interface — cancelling the mandate stops all future collections immediately.

Deposits are refundable in cash (to your original payment method) at any time on request, minus the value of any CoffeeInterest already spent. CoffeeInterest itself is never refundable in cash.

If a Direct Debit fails, we'll notify you and attempt one retry within seven days. If retries also fail, your CoffeeBank pauses automatically until the next successful payment. No CoffeeInterest is added for a failed deposit.

We may update these terms — for example to reflect changes to fees, providers, or the CoffeeInterest rate. Material changes will be emailed to you at least 30 days before they take effect, and you can cancel before they apply.